How can I track my order?

If your order is mattress only, a tracking number will be available via email once your order as been picked up from our warehouse, usually within 3 to 5 business days. For third party drop shipments, it may take time for our provider to issue tracking numbers even though your item has already left our warehouse. You can then track your order by logging into your account or by visiting our online tracking form page.

Orders that include in-home setup and delivery service may be sent a separate email with delivery information as these deliveries are shipped through another third-party company. Please allow up to a week to receive tracking for these shipments.

Once available, tracking should be automatically sent to the email address you supplied. If your email is incorrect there could be a delay with receiving your tracking information. Holidays and special sales promotions may also delay shipments.