If you recently received a new Pump or Remote, you may need to pair the two devices.
Please watch this video or follow the below instructions to do complete pairing:
Pairing Steps:
1) Power Cycle the Pump by remove the power cord, waiting 10 seconds and plugging back in
2) Once the pump is plugged back in and boots up, it will look to pair to a remote for approximately 40 seconds. Thi sis the only time the pump will look to pair a new remote.
3) During this paring mode timeline, take the wireless remote control and simultaneously press and hold both the up and down arrows until the screen on the remote flashes and then release the up and down arrows.
4) The remote will then begin pairing and once complete, a number will appear on the remote and it will now operate properly.
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